



Difficult /
Dangerous to use both sides of bin due to proximity of road
Focused more on
advertising that waste disposal
Difficult to
recognize as a waste bin / looks like billboard or bus shelter
Openings poorly
designed / small / awkward with rubber flaps
Capacity
issues / Don’t hold enough
Confusing to use
and identify correct openings
Rationale to Support Opinion on Ease of Use
– By survey type
Top Ten
Mentions – By Survey Type


É
ðClearly, the survey
methodology used impacts how respondents answered this particular
question.
ðTelephone respondents,
who tended to say that the bins were easy to use, explain their rationale by
simple stating that the process was easy to understand.
ðIt is the on-line
respondents who raise the myriad of issues about ease of use.
ð The street level participants, the ones
who we know for a fact actually saw the bins, overwhelming said they found the
bins easy to use ( 81%). Most of
these individuals did not offer an explanation as evidenced in the high “no
answer” score (78%).



