| Question | Participant A | Participant B |
|---|---|---|
| Age | Late 30s | Early 40s |
| Sex | F | M |
| Preferred term – Blind/Visually-impaired/Low-vision/other | Blind | vision-impaired |
| Years considered thus | “All my life” | 32 |
| Any other disabilities, like hearing impairment? | No | No |
| Years using a computer without screen reader | Never | 2 |
| Years using a computer with screen reader | 20 | 7 |
| Years using the Web | 2½ | 4 |
| How much experience do you have with online shopping or E-commerce? (None/Some/A lot) | A lot | Some |
| What screen reader version do you use? | Jaws 5 | Work: Jaws 5.1; home: Jaws 4.51 |
| Browser version? | IE6 | IE6 |
| Previous versions of either? | Jaws 3.7; IE5 | Jaws 3; IE4 |
| Proficiency in the operating system [Windows]? (Poor/Fair/Good/Very good/Excellent) | Very good | Fair |
| Proficiency in screen reader? | Very good | Good |
| Proficiency in browser? | Excellent | Good |
| Other adaptive technology used? | Braille display | Work: Braille display |
| Do you use headphones or speakers? | Work: mostly headphones; home: mostly speakers | Work: headphones; home: speakers |
| Do you ever use your screen reader with sighted people present? | “Not very often” | Yes |
| Things you find easy or difficult on the Web (Very difficult/Difficult/Average/Easy/Very easy) | ||
| Audio | Easy | Average |
| Buying things online | “Sometimes easy” | Difficult |
| Forms | Easy | Average |
| Graphics and images | Difficult | “Not applicable” |
| Navigation – that is, moving to different portions of a Web page | “Average but time-consuming” | Easy |
| PDFs | Difficult | Very difficult |
| Reading text on Web pages | Easy | Easy |
| Tables | Average | “Not applicable” |
| Using bookmarks | Easy | Easy |
| Video | “Don’t usually bother” | “Not applicable” |