Difficult / Dangerous to use both sides of bin due to proximity of road
Focused more on advertising that waste disposal
Difficult to recognize as a waste bin / looks like billboard or bus shelter
Openings poorly designed / small / awkward with rubber flaps
Capacity issues
/ Don’t hold enough
Confusing to use and identify correct openings
Rationale to Support
Opinion on Ease of Use
– By survey type
Q2.
Please
explain.
Top Ten Mentions – By Survey Type
É
ðClearly,
the survey methodology used impacts how respondents answered this particular
question.
ðTelephone
respondents, who tended to say that the bins were easy to use, explain their
rationale by simple stating that the process was easy to understand.
ðIt
is the on-line respondents who raise the myriad of issues about ease of
use.
ð The street level participants, the ones
who we know for a fact actually saw the bins, overwhelming said they found the
bins easy to use ( 81%). Most of
these individuals did not offer an explanation as evidenced in the high “no
answer” score (78%).