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Project Background
ðDuring the Summer / Fall of 2005, Solid Waste Management Services implemented a new Eucan bin pilot project. 
ðNew bins were located at a number of locations across the City.  Residents were given an opportunity to provide feedback on the style, positioning and location of the new bins. 
ðAdvertisements on the bins provided residents with information about an online survey and a telephone survey where they could have their voices heard.  In addition to these two survey feedback mechanisms, Solid Waste Management hired students to implement a street level survey with passers-by. 
ðResponse to the surveys was substantial.  In total, approximately 4,300 surveys were completed.  This consisted of over 2,300 online surveys, 1,750 telephones surveys, and 200 street levels surveys.
ðCity of Toronto officials designed the survey instrument and collected all of the data. 
ðNorthstar was asked to assist with data coding, tabulation and analysis.